Shipping policy

How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected at checkout. Amazon Prime members typically receive their orders within 1–2 business days.

Can I track my order?
Yes, once your order has been shipped, Amazon will provide tracking details so you can monitor its progress.

What should I do if my candle arrives damaged?
If your candle arrives damaged, please contact Amazon customer service for assistance. They handle all replacements and refunds for Thermelis products.

Do you offer gift wrapping?
Gift wrapping options are available during checkout on Amazon. Simply select the option if you'd like your candle to be wrapped as a gift.